The website www.monpetitparis.com (hereinafter referred to as the "Site") is published by: the company Europe Tourisme SAS with a capital of 10,000 euros, whose registered office is located at 67 rue d’Argout, 75002 Paris, and registered with the Paris Trade and Companies Register under number 798 030 748 (hereinafter referred to as the "Company").

Its intra-community VAT number is: FR45798030748.

The Company can be contacted by email at the following address: contact@monpetitparis.com or by phone at the following number: 01.79.75.80.00.

The Publication Director is: Alexis VARLIN.

The Site is hosted by the company OVH, SAS with a capital of 50,000,000 euros, registered with the Lille Trade and Companies Register under number 424 761 419 00045, whose registered office is located at 22 rue Kellermann, 59100 Roubaix.

The Company is registered with Atout France under number IM075160063.

The Company has a financial guarantee with GROUPAMA.

The Company has subscribed to a general liability insurance contract with Hiscox Europe Underwriting Limited.

In accordance with Article L. 612-1 of the Consumer Code, the consumer, subject to Article L. 612-2 of the Consumer Code, has the option to request an amicable resolution through mediation within one year of submitting a written complaint to the professional.

EUROPE TOURISME has designated SAS Médiation Solution as the consumer mediation entity, with membership registered under number 53351/VM/2407.

To refer the matter to the mediator, the consumer must submit their request:

• Either in writing to: Sas Médiation Solution - 222 chemin de la bergerie 01800 Saint Jean de Niost
• Or by email to: contact@sasmediationsolution-conso.fr
• Or by filling out the online form titled "Submit a Mediation Request" on the website: https://www.sasmediationsolution-conso.fr

Regardless of the submission method used, the request must necessarily include:

• The applicant's postal, phone, and email contact details,
• The name, address, and registration number with Sas Médiation Solution of the professional concerned,
• A brief description of the facts,
• A copy of the prior complaint,
• Any documents necessary to process the request (order form, invoice, proof of payment, etc.).